Help Center

Windows 8/8.1 Setup

Before we start an active ZoogVPN subscription is required and your device must be connected to the Internet.

We highly recommend using our dedicated Windows app instead of a manual setup. It takes a few seconds to install and it is more secure as we have some additional features in our apps including DNS leak protection, IP leak protection, and more!

Сhoose the preferred VPN protocol:

Step 1 – Download OpenVPN App

Download official OpenVPN app.

Step 2 – Run OpenVPN Installation

Run the setup with administrator privileges and follow the installation steps. Confirm the Windows security messages.

Step 3 – Installation Process

Download OpenVPN Configuration Files according to your VPN Plan and unzip them. Copy all files to the OpenVPN configuration folder (by default C:/Program Files/OpenVPN/config/) and confirm the Windows security messages.

If you require a particular location only, you can select the server you need from the server list here. After that simply download a specific OpenVPN configuration file with UDP or TCP protocol.

NB: To store your login information permanently, you have to edit the file userpass.txt and enter your ZoogVPN login information there.

Step 4 – Run as Administrator

Click right on the OpenVPN desktop icon, click on ‘Settings’ and go to the tab ‘Compatibility’. Check ‘Run the program as an administrator’.

Step 5 – Run OpenVPN App

Start OpenVPN with administrator privileges and click with right on the OpenVPN tray icon, select your favorite location and click on ‘Connect’.

NB: Choose a VPN location from the list preferably nearest to your location.

Step 6 – Connection Successful

Once the connection has been successfully established, the OpenVPN icon turns green. You can manage your VPN connection with OpenVPN. The connection will change your public IP to the VPN server’s IP.

Step 7 – Surf the Web your way!

Hoorah! You are now connected to ZoogVPN via OpenVPN app.

Enjoy! You have now taken control of your Internet freedom, privacy, and security.

Don’t forget to connect with us on Facebook and Twitter. We strongly encourage Free Plan users to show their support on social media. Thank you.

Didn’t find an answer to your question? Contact our 24/7 customer support team here.

Step 1 – Settings Search

Access the Settings Search by pressing the Windows Key (the second key to the left of the Space Bar) and the ‘W’ key at the same time.

Step 2 – Search ‘VPN’

Type ‘VPN’ into the Settings Search field.

Step 3 – Setup ‘VPN’

Click or Tap the option ‘Set up a virtual private network (VPN) connection’.

Step 4 – VPN Details

Enter the ‘Server Address’ into the ‘Internet Address’ field. Choose a VPN server to enter the Server Address. You can find all available server addresses in your account here. For example server address can look like this: nl.free.zoogvpn.com

To ensure fast internet speed, it’s recommended to connect to the nearest VPN server.

Type ‘Zoog VPN’ as Destination Name.

Step 5 – Create ‘VPN’

Click or Tap the ‘Create’ button.

Step 6 – Accessing ‘Settings Menu’

Access the Settings Menu by pressing the Windows Key (the second key to the left of the Space Bar) and the ‘i’ key at the same time.

Step 7 – ‘Network Connections’

Click or Tap the Network Connections icon.

Step 8 – Click ‘Zoog VPN’

Click or Tap ‘Zoog VPN’ under Connections.

Step 9 – Click ‘Connect’

Tap or click ‘Connect’.

Step 10 – Login details

Enter your Zoog VPN account credentials. Your username is basically the email address of your ZoogVPN account. Your password is the password you used when creating your ZoogVPN account.

Step 11 – Click ‘OK’

Tap or click ‘OK’.

Step 12 – Connected

VPN will connect and you should see the message ‘Connected’.

To disconnect simply click on the ‘Disconnect’ button and browse the internet without a VPN.

Enjoy! You have now taken control of your Internet freedom, privacy, and security.

Don’t forget to connect with us on Facebook and Twitter. We strongly encourage Free Plan users to show their support on social media. Thank you.

Didn’t find an answer to your question? Contact our 24/7 customer support team here.

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