Help Center

iOS Setup

Before we start an active ZoogVPN subscription is required and your device must be connected to the Internet.

We highly recommend our dedicated iOS app based on IKEv2 protocol, instead of a manual setup. It takes a few seconds to install and it is more secure as we have some additional features in our apps including DNS leak protection, IP leak protection, and more!

If you still want to set up a VPN manually on iOS, here you go:

Сhoose the preferred VPN protocol:

Works with iPhone & iPad running iOS 9.3+

Step 1 – Navigate to Settings

Tap on ‘Settings’ on your main screen.

Step 2 – Tap on VPN

Tap on ‘VPN’.

Step 3 – Add VPN Configuration

Tap on ‘Add VPN Configuration…’ on the ‘VPN’ screen.

Step 4 – Configure IKev2 VPN

Tap on ‘IKev2’ on the ‘Add Configuration’ screen.

Next, choose a VPN server to enter the Server Address. You can find all available server addresses in your account here. For example, server address can look like this: nl.free.zoogvpn.com

To ensure fast internet speed, it’s recommended to connect to the nearest VPN server. 

Under Description enter Server Location as per above.

Under Server enter your Server Address.

Under Remote ID enter your Server Address.

Under Username‘ and ‘Password’ enter your account credentials. Your username is basically the email address of your ZoogVPN account. Your password is the password you used when creating your ZoogVPN account.

Keep PROXY ‘Off’.

Once all information is correctly entered tap on ‘Save’ to save your IKEv2 VPN settings.

Step 5 – Turn on Zoog IKev2 VPN

Turn VPN on by sliding the ‘On’ button right.

Upon successful connection, the following screen will be displayed.

To turn off the VPN just slide the button left.

That’s it! It’s that simple! Now your iOS device is protected and your Internet connection is safe.

Don’t forget to connect with us on Facebook and Twitter. We strongly encourage Free Plan users to show their support on social media. Thank you.

Didn’t find an answer to your question? Contact our 24/7 customer support team here.

Works with iPhone & iPad running iOS 9.3+

Step 1 – Download OpenVPN App

On your iOS (iPhone/iPad) device open the Safari browser and navigate to this page. Click here to download the OpenVPN app and install it.

Step 2 – Download Config Files

Choose your desired location and tap on the Download icon to download the OpenVPN configuration file. We recommend using ‘TCP’ only when ‘UDP’ is not available or when a more secure VPN connection is required. You can find all available servers in your account here.

To ensure fast internet speed, it’s recommended to connect to the nearest VPN server.

Step 3 – Install Configuration Files

Go to the Downloadssection in Safari, select the file, and click the Sharebutton in the upper right corner of the screen. In the list of apps, find OpenVPN and import the configuration file.

Step 4 – Import Config Files

Tap on Add in the OpenVPN app to save your configuration.

Step 5 – Turn On Zoog VPN

Now enter your account credentials. Your username is basically the email address of your ZoogVPN account. Your password is the password you used when creating your ZoogVPN account.

To enter a password and save it, check the Save password box.

To turn on the VPN, slide the ‘Connection’ button right.

Check the “Connect after import” box.

Click Add in the upper right corner to complete the configuration.

Zoog VPN will start connecting to your chosen Zoog VPN server.

Upon successful connection, the following screen will be displayed.

That’s it! It’s that simple! Now your iOS device is protected and your Internet connection is safe.

Don’t forget to connect with us on Facebook and Twitter. We strongly encourage Free Plan users to show their support on social media. Thank you.

Didn’t find an answer to your question? Contact our 24/7 customer support team here.

Works with iPhone & iPad running iOS 9.3+

Step 1 – Navigate to Settings

Tap on ‘Settings’ on your main screen.

Step 2 – Tap on VPN

Tap on ‘VPN’.

Step 3 – Add VPN Configuration

Tap on ‘Add VPN Configuration…’ on the ‘VPN’ screen.

Step 4 – Configure L2TP VPN

Tap on ‘L2TP’ on the ‘Add Configuration’ screen.

Next, choose a VPN server to enter the Server Address. You can find all available server addresses in your account by this link. For example, server address can look like this: nl.free.zoogvpn.com

To ensure fast internet speed, it’s recommended to connect to the nearest VPN server. 

 

Under Description enter Server Location as per above.

Under Server enter your Server Address.

Under ‘Account’ and ‘Password’ enter your account credentials. Your ‘account’ is basically the email address of your ZoogVPN account. Your ‘password’ is the password you used when creating your ZoogVPN account.

Under Secret enter: ZoogVPN

Keep RSA SecurID ‘Off’ and PROXY ‘Off’ while keeping Send All Traffic ‘On’

Once all information is correctly entered tap on ‘Done’ to save your L2TP VPN settings.

Step 5 – Turn on Zoog L2TP VPN

Turn VPN on by sliding the ‘On’ button right.

Upon successful connection, the following screen will be displayed. To turn off the VPN just slide the button left.

That’s it! It’s that simple! Now your iOS device is protected and your Internet connection is safe.

Don’t forget to connect with us on Facebook and Twitter. We strongly encourage Free Plan users to show their support on social media. Thank you.

Didn’t find an answer to your question? Contact our 24/7 customer support team here.

Works with iPhone & iPad running iOS 9.3+

Step 1 – Navigate to Settings

Tap on ‘Settings’ on your main screen.

Step 2 – Tap on VPN

Tap on ‘VPN’.

Step 3 – Add VPN Configuration

Tap on ‘Add VPN Configuration…’ on the ‘VPN’ screen.

Step 4 – Configure IPSec VPN

Tap on ‘IPsec’ on the ‘Add Configuration’ screen.

Next, choose a VPN server to enter the Server Address. You can find all available server addresses in your account here. For example, server address can look like this: nl.free.zoogvpn.com

To ensure fast internet speed, it’s recommended to connect to the nearest VPN server. 

Under Description enter Server Location as per above.

Under Server enter your Server Address.

Under Username‘ and ‘Password’ enter your account credentials. Your username is basically the email address of your ZoogVPN account. Your password is the password you used when creating your ZoogVPN account.

Under Secret enter: ZoogVPN

Keep PROXY ‘Off’.

Once all information is correctly entered tap on ‘Done’ to save your IPSec VPN settings.

Step 5 – Turn on Zoog IPsec VPN

Turn VPN on by sliding the ‘On’ button right.

Upon successful connection, the following screen will be displayed. To turn off the VPN just slide the button left.

That’s it! It’s that simple! Now your iOS device is protected and your Internet connection is safe.

Don’t forget to connect with us on Facebook and Twitter. We strongly encourage Free Plan users to show their support on social media. Thank you.

Didn’t find an answer to your question? Contact our 24/7 customer support team here.

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