VPN Slow or Not Connecting? – Here’s How to Fix It


Most Efficient Tips for Fixing a Slow or Unreliable VPN Connection

One of the biggest benefits of a VPN service is that it makes Internet use more convenient and accessible. But, sometimes VPN errors and slowdowns are inevitable. Luckily, there are ways how you can quickly resolve these issues without much effort. On this page, we’ll share with you the best tips and tricks you can employ if you find your VPN slow or not connecting. 

What To Do When Your VPN is Slow

Every VPN service slows down your connection a bit. This is simply because they’re running your regular network through a VPN server, which encrypts your data before sending it out on the Internet. However, sometimes you may experience significant slowdowns when routing your connection through a VPN. With that in mind, here’s what you can do if you find your VPN slow:

Connect to a Different Server

If too many users are on the same VPN server, it might be causing it to slow down. Run a speed test, and if you confirm that the VPN server is slowing down your connection, connect to a different server before running another speed test. Keep in mind, the closer the VPN server is to you, the faster the connection will be, as your data has to travel a shorter distance.

Switch the Protocol

If you’ve changed your server multiple times and the connection is still slow, the next thing to do is to change your connection port or IP protocol. Switching between these can make a difference as not all protocols are the same. In line with that, not all ports communicate equally well with your VPN.

For example, ZoogVPN allows you to switch between OpenVPN UDP 1194/TCP 443, L2TP/IPsec, PPTP, and IKEv2 protocols. Each of these options has its unique features, as some protocols favor speed over privacy, and vice versa, while some offer balanced security and performance capabilities.

Change Your Provider

Ultimately, if this is a persisting issue that seems it can’t be resolved, the best thing to do is simply switch the VPN provider. This is especially the case if you’re using an exclusively free VPN, as free VPNs can’t match up the quality of service that premium paid services can deliver.

What To Do When Your VPN is Not Connecting?

VPNs are extremely convenient and, in many cases, help improve your connection performance. But, sometimes, they can stop working on your network for a number of different reasons. This can be annoying but is generally not that challenging to fix. Here’s what you can do if you find that your VPN has connection issues:

Check Your Internet Connection

The first thing you can do if you find that your VPN is not connecting is check your home Internet connection. In some cases, your home network bandwidth could be lacking and make it difficult for the VPN to connect and maintain a stable network. To check if this is the root of your VPN connection problems, restart your router, or first, simply try disconnecting or connecting from your Wi-Fi network. 

Switch the VPN Server

Sometimes, the problem may lie with the specific server in your VPN provider’s infrastructure. Some servers may underperform or reject new connection attempts if they’re overcrowded. Luckily, if you use a premium service like ZoogVPN, you can switch between many server locations in different neighboring countries to easily find one that works without any issues. 

Update or Reinstall the App

Even the most stable VPNs can experience issues from time to time. Apps can crash, and software can malfunction. The best way to minimize the possibility of this happening to you when you want to use your VPN, make sure you’re always running the latest version of the app. If the issue persists, a simple deletion and reinstallation can often do the trick.

Contact The Support Service

If none of the three actions help you resolve the issue of your VPN nor connecting, it’s always best to contact the VPN support service, as they will know what the best steps are. At ZoogVPN, we offer reliable and prompt live chat and email support services. You can also rely on your extensive FAQ section to speedily find answers to your problem.

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