Is ZoogVPN Safe? – Everything You Need To Know About Our VPN Service
Many of our customers often reach out to us before signing up to ask just how secure is ZoogVPN and if it can keep them safe and private when using the internet. This is a completely valid and important question that should be talked about on a regular basis. As a VPN dedicated to providing a secure and trustworthy service, we want our users to be aware of every security aspect ZoogVPN brings to the table.
The biggest reason why most online users use VPN services, and ZoogVPN in particular, is to keep their online information private and safe from the outside world. This is because ZoogVPN is completely devoted towards ensuring total privacy to our users. To ensure your privacy and confidentiality, we employ a strict no logs policy. This means that we don’t log, monitor or store anything you do online when connected to one of our ZoogVPN servers.
Anyone who tries to monitor your online activities won’t be able to link anything back to you, no matter how strict the censorship in your country is. Our business is registered in Greece, outside the 14-eyes country surveillance alliance, to make sure your privacy is guaranteed at all times. We also feature a warrant canary on our site, to inform our customers that we’ve never been the subject of any government investigation or have received any warrants. We are by far the most dependable companion on your internet journeys, especially in this price range. Many VPN services that come at a low price usually have some shortcomings in terms of privacy, for example, some of our competitors were caught red-handed selling their users’ browsing data and personal information, that’s why we employed a No-Logs Policy ages ago, so that not a single soul could possibly access your personal information.
We have already touched on how military-grade encryption can make a huge difference in protecting your online privacy and anonymity, but we can reassure you that no living person can break our encryption ciphers, unless they have a spare billion years to try a few combinations. There aren’t many VPNs that employ this level of encryption on their servers at this price range, even though it has proven to be the most effective way of protecting user information. This is where the question of ‘is ZoogVPN safe’ holds most of its validity and the answer to it is fairly simple. When it comes to security, we use a 256-bits key with 14 numbers of hashes. Currently, there are no recorded cases of someone reading correctly through Advanced Encryption Standard 256-bit encrypted data.
Reliable and Flexible Protocols
While this won’t make a huge difference if you’re a beginner or casual VPN user, it is very important to experienced VPN users who like to tailor and customize their VPN service. ZoogVPN offers its members to use the following protocols
We utilize the fastest VPN protocol on the market, so you can stream your favorite TV shows with no annoying buffering circles popping up
Switch between mobile data and Wi-Fi on demand without losing connection to a VPN server – a pretty neat trick for mobile users
- OpenVPN UDP 1194/TCP 443
An industry standard that can be used either for downloading files or for more secure browsing, switching between the modes by choosing TCP or UDP.
A time-tested classic for professionals seeking this particular protocol for a variety of use-cases
A fast solution for those who simply need a fast VPN service with no regards to security features
Each of these has its own set of characteristics and offers different levels of security, speed and reliability. You can read about the VPN protocols we use here. This allows you, the user to choose how you want your ZoogVPN service to look like. Whether you prefer speed and performance, or are you super privacy conscientious and want to use the slower but more secure protocol, we’ve got you covered. On top of this, ZoogVPN is one of the rare few VPN providers who offer the Socks5 proxy and use their own DNS servers.
24/7 Customer Support
It’s quite important to know that you have someone you can rely on at any time of day and night. If you run into any issues or have any inquiries about our service, you can rest assured in knowing that you will be well taken care of, as we offer a 24/7 customer support service you can reach out to via live chat, through email or by submitting a ticket.
What about the review websites?
The thing is that many VPN review websites don’t even bother to check current specs, features, or the state of VPN services they review, unless they’re offered a referral program to earn a quick buck. Often times they leave reviews up on their website for years without making any changes and adjustments, only updating the review date. You can often find a review of a VPN service that claims it lacks certain features that have been available for ages. And it’s not just one review website, it happens en masse. For instance, we’ve added the WireGuard protocol for the fast connection and superior performance compared to IKEv2 and OpenVPN a year ago, but many review websites fail to mention that we operate with WireGuard, even though their ZoogVPN review claims to have been updated in January 2023. More than that, some websites believe we don’t have IKEv2 either, which has been up and running on our desktop app for years. Some review websites can’t even manage to update our logo on their website. It’s obvious how lazy and far from well-thought-out these reviews are, so we advise taking every bit of info with a grain of salt.
Let’s see what some of the review websites highlighted as some of our downsides:
- Very small VPN network
That’s very interesting, however, we provide servers on all continents except for Antarctica, but we’re still working on it. Click here to learn more about our vast server base worldwide. In 2022 alone, we’ve added more than 10 new locations, but unfortunately, review websites only spot changes when it comes to VPN services that give them referral links.
- No Netflix or HBO Max access
Again, very interesting observation, that can be debunked by simply opening our website. Not only that we provide access to Netflix and HBO Max, but we also give our customers 8 different Netflix libraries to choose from, in case if they’re up for a fresh K-drama today, and in a mood for telenovela tomorrow.
- Unreliable customer support
Well, that’s simply not true. Our customer support consists of a team of professionals who dedicate themselves to providing a great customer service and always ensure to solve your problem, no matter what time it is or what holiday it is when you stumble upon a question or two about our VPN. Alas, maybe certain reviewers would prefer talking to a robot, but there are no bots in our customer support team.
- No advanced security features
That’s just rude. If Kill Switch, advanced leak protection, bank-grade encryption, obfuscation for heavily censored countries, a No-Logs Policy is not enough in terms of security features, then we honestly don’t know what is.
What do our customers think about our services?
At ZoogVPN, our customers’ satisfaction is our top priority. That’s why we have a dedicated customer support team available 24/7 to assist with any questions, suggestions, or issues related to our software. We’ve thoroughly researched and tested other VPN services in and above our price range to ensure we offer a top-notch solution for our clients worldwide at an affordable price. You can trust our VPN and its security features to provide a safe browsing experience while connecting with others or streaming content.
We take pride in our positive reviews on Trustpilot and the App Store, which demonstrate our commitment to providing excellent service. We value all feedback and use it to improve our VPN service continuously. The best thing about ZoogVPN is that it operates seamlessly in the background, providing you with a hassle-free browsing experience without disrupting your online activities.
ZoogVPN – Providing a secure and confidential VPN service for years to come
We hope that you found this small blog post useful and that it helped you understand who we are and what we stand for. ZoogVPN has been a reliable choice of many VPN users over the years, providing them with complete internet freedom and privacy anywhere in the world. If you were looking to sign up and wanted to find out just how safe ZoogVPN is or if you’re already a subscribed member who just wanted to learn more about our service, hopefully, you found out useful information about our service that will come in handy sometime down the road. Stay tuned next week for more privacy news, updates and tips on how to stay safe online.